Shipping Policy

1. Order Processing Time

All orders are processed within 1–3 business days.
Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Time & Delivery

Delivery time varies based on location and shipping method selected at checkout.
Typical delivery timeframe: 3–7 business days.
Please note that delays may occur due to weather, courier issues, or high-volume periods.

3. Shipping Charges

Shipping fees are calculated at checkout based on your location and order weight/size.
Any promotional free shipping offers will be clearly mentioned.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.
Tracking updates may take 24–48 hours to reflect.

5. Incorrect Address

Customers are responsible for providing accurate shipping details.
If the package is returned due to an incorrect or incomplete address, reshipping fees may apply.

6. Damaged or Lost Packages

If your order arrives damaged, please contact us within 48 hours with photos of the package and product.
For lost shipments, we will work with the courier to resolve the issue.
Replacements will be provided based on confirmation from the courier.

7. International Shipping (Optional)

If applicable:
International shipping times and rates vary by destination. Import duties or taxes are the buyer’s responsibility.